Labya Singh Ray is the co-founder of Rise Above Platform (www.riseaboveplatform.com), a brand of our Firm RB India EdTech.
If you have any further questions or concerns, please do not hesitate to reach out to our support team at team @ labyasinghray.com or support @ riseaboveplatform.com
Please review our shipping and delivery policy for a smooth experience.
- Delivery Method:
- Our online classes are delivered in webinar form through the Zoom app.
- Upon successful enrollment, you will receive a confirmation email containing the necessary details to access the webinar.
- Delivery Time:
- Access details for the Zoom webinar will be sent to the email address provided during the enrollment process.
- Please allow up to 24 hours after enrollment for the confirmation email to be delivered.
- Contact Information:
- If you do not receive the confirmation email within the specified time frame, or if you encounter any issues accessing the webinar, please contact our customer support team at [email protected].
- Technical Requirements:
- Ensure that your device meets the technical requirements for accessing Zoom webinars.
- It is the participant’s responsibility to have a stable internet connection and compatible hardware to attend the online classes.
- Refunds for Technical Issues:
- We understand that technical difficulties may arise. In the event of technical issues preventing access to the webinar, please contact our support team promptly at [email protected] for assistance.
- Modification of Delivery Details:
- If you need to update the email address for delivery or encounter any issues with the delivery details, please contact us at [email protected] as soon as possible.
- No Physical Shipping:
- As our classes are conducted online, there is no physical shipping of any materials.
Thank you for choosing Labya Singh Ray for your online learning experience. If you have any further questions or concerns, please do not hesitate to reach out to our support team at team @ labyasinghray.com.